Programme Overview

This programme equips healthcare organisations to embed operational excellence within patient care systems. By applying Lean principles, you will learn to optimise efficiency, quality, safety, and patient outcomes while minimising waste and reducing costs.

What will you learn?

• Principles and tools for driving healthcare performance in complex service environments
• Practical understanding of Lean Thinking as applied to patient flow, resource allocation, and care quality
• Strategies for engaging healthcare professionals in continuous improvement activities

Programme details

Within the course you will cover:

• Key principles, tools, and diagnostics of Lean for healthcare
• The Five Rings of Lean Business Excellence in a healthcare context
• Patient-centred approaches to service design and process improvement
• Benchmarking practices tailored to hospitals and clinical environments
• Case studies from healthcare institutions
• Applicability to clinical, administrative, and support functions

Who Is This Programme For?

This programme is ideal for:

• Clinical directors and healthcare administrators
• Hospital managers and service improvement leads
• Public sector professionals managing operational units in healthcare